Introduction
This Privacy Policy describes how Mila Prints Design SRL ("Mila Prints Design", "we", "us" or "our") collects, uses and protects your personal information when you visit our website, create an account, purchase designs, or otherwise interact with us.
We may update this Privacy Policy from time to time. We encourage visitors and users of our Site to review this Privacy Policy regularly.
1. Who We Are
Mila Prints Design SRL, CUIT 30-71599430-1, established in Argentina, is the controller of your personal data in connection with this Site and our services.
Legal entity: Mila Prints Design SRL
Registered address: Avenida de los Lagos 3860, Barrancas del lago lote 69, Código postal 1670, Nordelta, Buenos Aires, Argentina
Contact email for privacy: hello@milaprintsdesign.com
2. Information We Collect
Information you give us directly: When you register on our Site, create an account, place an order or contact us, we may collect: contact details (name, email address, phone number, billing address); account details (username, password, preferences); billing details; professional details (company name, job title); purchase and licensing history; and marketing preferences.
Information we collect automatically: As with most websites, when you use the Site we and our service providers may automatically collect certain technical and usage information, such as IP address, browser type and version, referring pages, pages viewed, time and date of visits, and interaction data.
This information may be collected using cookies and similar technologies, and log files and analytics tools (see our Cookie Policy for details).
3. How We Use Your Information
To provide our services: Process and manage your orders and payments; provide access to licensed Designs; send order and account confirmations; provide customer support.
To manage our customer relationships (CRM): Maintain a record of your interactions with us; segment our database to better understand our customers; personalise communication with you. This is mainly based on our legitimate interest in managing and growing our business.
To send marketing and communications: With your consent where required, we may use your information to send newsletters, product updates, and information about our design collections and special offers. You can opt out at any time.
To improve our Site, products and services: We use aggregated and anonymised data to analyse how our Site is used, test and improve user experience, and develop new features.
To comply with legal obligations: We may use your information to comply with applicable laws, respond to lawful requests, detect and prevent fraud, and enforce our Terms and Conditions.
4. Cookies & Tracking
Our Site uses cookies and similar technologies. These help us make the Site work properly, analyse visits and traffic sources, and remember your preferences. For more detail about the cookies we use and how you can manage your cookie choices, please refer to our Cookie Policy.
You can usually configure your browser to refuse all cookies or to alert you when a cookie is being placed. If you disable cookies, some parts of the Site may not function properly.
5. Data Sharing
We do not sell your Personal Information.
Service providers (processors): We use trusted third-party service providers to help us run our business, including payment processors, website hosting and cloud infrastructure providers, CRM and email marketing platforms, and analytics services. We only share the Personal Information necessary for them to perform their services.
Legal and regulatory: We may disclose Personal Information where required by law or where we believe in good faith that such disclosure is necessary to comply with a legal obligation or to protect our rights, property or safety.
Business transfers: If we are involved in a merger, acquisition, or sale of assets, your Personal Information may be transferred as part of that transaction.
6. Data Retention
We keep your Personal Information only for as long as necessary to provide the services you requested and manage our relationship with you; comply with legal, tax and accounting obligations; resolve disputes and enforce our agreements; and maintain a record of your consent, opt-outs and licensing history where required.
If you request deletion of your data or your account, we will handle your request in line with applicable law. Some data may need to be retained for legal or legitimate business reasons (e.g. invoices, transaction records).
7. Your Rights
Depending on your location and applicable law (e.g. GDPR in the EU/EEA), you may have some or all of the following rights:
Access — to obtain confirmation as to whether we process your Personal Information and, if so, to receive a copy.
Rectification — to request correction of inaccurate or incomplete Personal Information.
Erasure — to request deletion of your Personal Information in certain circumstances.
Restriction — to request limitation of processing in certain situations.
Portability — to receive your Personal Information in a structured, machine-readable format.
Objection — to object to processing based on our legitimate interests, and in particular to object at any time to processing for direct marketing.
Withdraw consent — where processing is based on your consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at hello@milaprintsdesign.com.
8. Contact Information
If you have any questions about this Privacy Policy, our practices, or your dealings with this Site, please contact us at:
Mila Prints Design SRL
Email: hello@milaprintsdesign.com
Address: Avenida de los Lagos 3860, Barrancas del lago lote 69, Código postal 1670, Nordelta, Buenos Aires, Argentina